Return / Refund Policy

Bshop strive to keep our customers 100% satisfied. If you have any questions or problems about our shipping or product, Please contact our Customer service at support@purchae.com, our team will be of service immediately.

=== >>Returns (if applicable) << ===

We accept return of products. Customers have the right to apply for a return within 14 days after the receipt of the product.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. The buyer must pay for the return if it is not covered by our warranty against manufacturer defects and the exchange is not due to our fault.

PLEASE NOTE: This warranty only covers manufacturing defects , it does not include:

Accident damage
Improper care
Normal wear and tear
Degradation of colors and materials through exposure to sunlight
Returns / exchanges of products in contact with water will not be accepted.


=== >>Late or missing refunds (if applicable) << ===

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund, please contact us at support@purchae.com

Please contact our Customer service at support@purchae.com to get the return address.